Frequently Asked Question


How to install ePCheal Antivirus?

To install ePCheal Antivirus please follow these steps: Download ePCheal Antivirus click on the downloaded file.
confirm the terms and conditions.
let the installation process finish (this might take a couple of minutes).
For further information and detailed screenshots please click here

How to manually remove ePCheal Antivirus antivirus ?

In the unlikely event you wish to remove our application, you can easily uninstall just as you would any other software on your computer: Automatically:
Click Start in the lower left corner of your screen From the Programs menu, select Shied Antivirus. Select Uninstall. Follow the on-screen prompts until finished. Manually:
Click Start at the lower left corner of your screen Click in the Control Panel menu button Choose Programs/Uninstall a Software Mark the ePCheal Antivirus under the applications list Choose Uninstall

What are the minimal system requirements for ePCheal Antivirus?

ePCheal Antivirus is compatible with the most common minimal computer resources:

  • 512MB of RAM
  • 32- or 64-bit versions of either:
      Windows XP Service Pack 3
      Windows Vista Service Pack 1
      Windows 7 or Windows 8
      Newer Service Packs than the minimum listed are supported.

*Recommended: 1GB of memory, a broadband internet connection, and latest Windows and Internet Explorer updates.

Supported email clients (applies to email protection):

  1. Microsoft Outlook 2000 or newer, including Outlook 2014
  2. Outlook Express on Windows XP
  3. Windows Mail on Windows Vista
  4. Other email products that use SMTP/POP3 for sending and receiving messages, including Windows Live Mail, Mozilla Thunderbird, and many others.

Note: SSL and TLS Internet security protocols are only supported with Microsoft Outlook, Microsoft Outlook Express, and Windows Mail.

Can I install ePCeal Antivirus edition on my mac?

ePCheal Antivirus is currently compatible with the Windows operating system/s only. A new Mac version is due soon, so please make sure you keep connected through our website for future releases and updates.

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